Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
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Research
Coffee & tea
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Exclusives
In review: Watercoolers Europe 2026
Earlier this month, Refreshment attending the Watercoolers Europe 2026 Conference and Trade Show, where we had the chance to catch up on industry developments, exchange ideas and discover some of the latest technologies making their way into the market.
Dispensers for compact spaces – part 2
In the second of a two-part feature on dispensers for compact spaces, Refreshment continues its deep dive into the pros and cons of compact watercoolers, with a focus on compact coolers for domestic settings.
What's holding back traceability in tea and coffee in 2026?
Finlays' Tom Blackwall explores how traceability in tea and coffee has moved from a sustainability differentiator to a business-critical capability.
Dispensers for compact spaces – part 1
Refreshment asked a number of experts in the water filtration and dispensing sector to share their insights on the pros and cons of compact watercoolers.
Spill the RTD tea: Riding the wellness wave to commercial growth
Tetra Pak's Vanessa Neo explores how wellness, premiumisation and flexibility are turning tea into an opportunity for growth.
Start-up spotlight: Be Spring
In this instalment of ‘Start-up spotlight,’ we speak to co-founders Oscar and Luke Grieve about the inspiration behind the brand, the development process and their ambitions for Be Spring.
Leisure vending: Why venues are turning to self-service
Self-service offerings can provide a uniquely complementary service for venues such as cinemas, gyms and family entertainment centres, reports Refreshment editor Bryony Andrews.
The hidden impact of heatwaves on tea and coffee quality
Emma Field, coffee expert at Brita Professional, examines how heatwaves can affect the water used to prepare tea and coffee, and explains why effective water management should be an essential part of maintaining quality and protecting equipment.
Interview: 365 Retail Markets and Cantaloupe unite for a connected retail future
Jeff Dumbrell, chief revenue officer at 365 Retail Markets, speaks to Refreshment about the rationale behind the acquisition, the priorities for integration and how data, AI and automation could shape the next phase of the sector.
Start-up spotlight: Dava Water
In this instalment of ‘Start-up spotlight,’ we speak to Dava Water, a brand offering still and sparkling canned water designed for social occasions including clubs, parties and events. Founder Chidi Ajaero tells us more.
What ‘matcha mania’ means for supply chains
Frances Musgrave, tea sourcing manager at Finlay Beverages, explores what matcha's drastic rise in popularity means for global tea supply chains.
Turning restaurant AI into measurable business value
Despite growing investment in artificial intelligence (AI) across the hospitality sector, many restaurant operators have yet to see measurable returns. Deven Desai, head of AI products at iTradeNetwork, explores how connected data and unified workflows can help AI protect margins and deliver greater operational value.
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