Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Exclusives
Spill the RTD tea: Riding the wellness wave to commercial growth
Tetra Pak's Vanessa Neo explores how wellness, premiumisation and flexibility are turning tea into an opportunity for growth.
Start-up spotlight: Be Spring
In this instalment of ‘Start-up spotlight,’ we speak to co-founders Oscar and Luke Grieve about the inspiration behind the brand, the development process and their ambitions for Be Spring.
Leisure vending: Why venues are turning to self-service
Self-service offerings can provide a uniquely complementary service for venues such as cinemas, gyms and family entertainment centres, reports Refreshment editor Bryony Andrews.
The hidden impact of heatwaves on tea and coffee quality
Emma Field, coffee expert at Brita Professional, examines how heatwaves can affect the water used to prepare tea and coffee, and explains why effective water management should be an essential part of maintaining quality and protecting equipment.
Interview: 365 Retail Markets and Cantaloupe unite for a connected retail future
Jeff Dumbrell, chief revenue officer at 365 Retail Markets, speaks to Refreshment about the rationale behind the acquisition, the priorities for integration and how data, AI and automation could shape the next phase of the sector.
Start-up spotlight: Dava Water
In this instalment of ‘Start-up spotlight,’ we speak to Dava Water, a brand offering still and sparkling canned water designed for social occasions including clubs, parties and events. Founder Chidi Ajaero tells us more.
What ‘matcha mania’ means for supply chains
Frances Musgrave, tea sourcing manager at Finlay Beverages, explores what matcha's drastic rise in popularity means for global tea supply chains.
Turning restaurant AI into measurable business value
Despite growing investment in artificial intelligence (AI) across the hospitality sector, many restaurant operators have yet to see measurable returns. Deven Desai, head of AI products at iTradeNetwork, explores how connected data and unified workflows can help AI protect margins and deliver greater operational value.
Why sustainable packaging is becoming a performance challenge – and how testing can close the risk gap
Steve Davis, global director of product management at Industrial Physics, explores why testing has become essential to reducing risk and enabling manufacturers to innovate with confidence.
How vending can make greener choices easier
Vending machines have historically offered limited product information for customers, with purchase choices based on what can be seen behind the glass.
Start-up spotlight: Early Bees Coffee
In this instalment of Start-up spotlight, we speak to Early Bees Coffee – a nature-inspired, bee-themed speciality coffee brand based in London. The company's co-founder, Tarik Gunturk, tell us more.
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