Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Vending
August 2025: Key updates from the vending, coffee and water sectors
Refreshment brings you monthly updates on the latest news and insights from some of our member associations in the vending, coffee and water sectors.
Coca-Cola rolls out AI-powered Coke&GO coolers across New Zealand
Coca-Cola Oceania and Coca-Cola Europacific Partners New Zealand (CCEP NZ) are expanding their AI-enabled vending technology with the nationwide rollout of Coke&GO smart coolers.
SEC charges pair in $275m water vending machine Ponzi scheme
The US Securities and Exchange Commission (SEC) has charged Washington state businessman Ryan Wear and his companies, Water Station Management and Creative Technologies, for allegedly running two related Ponzi-like schemes.
Canteen agrees to $6.94m settlement over vending machine charges
Canteen, operated by Compass Group USA, has agreed to a $6.94 million settlement in a class action lawsuit alleging certain vending machines charged more than the displayed price for purchases made with credit, debit or prepaid cards.
Podcast: Redefining unattended retail with PicoCooler Vision
Adam Stockwell, vice president of sales (UK) for 365 Retail Markets, explains how the PicoCooler Vision is bridging the gap between traditional vending and modern retail expectations.
July 2025: Key updates from the vending, coffee and water sectors
Refreshment brings you monthly updates on the latest news and insights from some of our member associations in the vending, coffee and water sectors.
Start-up spotlight: Chai GPTea
Founder Sandeep Heda speaks to FoodBev Media about why chai deserves the spotlight, how the machines work and what’s next for the brand.
VenHub opens new autonomous smart store in California
VenHub Global, a company specialising in AI-powered autonomous retail, has announced the installation of a new smart store in California, US.
Smart fridges reshape the future of unattended retail
Leading the charge in the new age of unattended retail, smart fridges offer convenience for customers and streamlined operations for owners.
Chai GPTea rolls out automated chai machines across workspaces
London-based start-up Chai GPTea is rolling out automated chai vending machines in offices and shared workspaces across the city, offering a tech-enabled alternative to conventional tea-making.
June 2025: Key updates from the vending, coffee and water sectors
Refreshment brings you monthly updates on the latest news and insights from our member associations in the vending, coffee and water sectors.
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