Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Technology
Payment preferences: How vending operators can stay ahead in a fast-changing market
Today’s consumers expect speed, convenience and flexibility in every transaction. But with bricks-and-mortar retail stepping up its game, can progressive payment technology help vending operators to stay competitive? Refreshment's Bryony Andrews explores.
2026 outlook: How the vending and water sectors are shaping a smarter, more sustainable future
Representatives from the Automatic Vending Association (AVA), the European Vending & Coffee Service Association (EVA), the Water Dispenser & Hydration Association (WHA) and Zenith Global offer their insights into how technology, consumer behaviour and legislation will shape the future of automated retail and hydration.
The weight of water: How proper filtration transforms office coffee
Refreshment's Bryony Andrews spoke with several industry experts to explore how the latest water filtration technologies can improve coffee quality for both consumers and professional users.
European water dispensers surge in value as market shifts beyond basics
Akos Petri, managing director of Zenith Global Commercial, explores how challenger brands, functional hydration and strong digital reputation strategies are shaping the industry’s future.
Air Up launches new Shaky Shakes Pods
As the UK intensifies its focus on reducing high-sugar beverages, Air Up is stepping into the spotlight with its new Shaky Shakes flavour range.
Austria’s DRS marks successful first year with over 1.2 billion containers returned
Austria’s nationwide Deposit Return Scheme (DRS) has completed its first year with strong public support and impressive collection results, surpassing 1.2 billion returned PET bottles and aluminium cans by the end of November.
TÜV Rheinland hosts first Coffee Machines & Appliances Summit in Hong Kong
TÜV Rheinland Hong Kong hosted its first Coffee Machines & Appliances Summit on 28 November, highlighting rising safety, regulatory, and cybersecurity challenges in modern household appliances.
PayRange acquires KioSoft to expand cashless solutions for unattended retail
PayRange, a mobile-first commerce platform for unattended retail, has acquired KioSoft Technologies, a global provider of cashless payment and IoT solutions, for an undisclosed sum.
Ecozy launches four-in-one touchscreen espresso machine
Ecozy has introduced the Brezzano Elite, a new four-in-one touchscreen espresso machine designed to offer barista-style coffee making at home.
Review: Watercoolers Europe 2025
Refreshment editor Rafaela Sousa takes us through her favourite moments from this year’s dynamic event.
Bixolon partners with iMedia to support rollout of GreenBottle recycling kiosks in Poland
Bixolon Europe has partnered with Polish IT company iMedia and systems integrator Hant to supply receipt printing technology for GreenBottle, a nationwide network of reverse vending machines collecting PET bottles and cans.
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