Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Opinion
Beyond the bean: How innovation and functionality are reshaping coffee culture
Yusuf Amanullah, founder of Unconform, – winner of FoodBev’s World Coffee Innovation Awards 2025 – explores how shifting consumer expectations are reshaping how, when and why people drink coffee today.
Opinion: The secret ingredient in great coffee? Better water
Anastasia Chovan, certified water sommelier at Vivreau, explains why water quality deserves equal attention to the coffee bean itself.
Opinion: How nostalgia and convenience are shaping the milkshake category
Nicola West, head of frozen milkshake brand F’real, shares her perspective on how milkshakes are evolving within the soft drinks market.
Opinion: From plastic waste to water conservation – A guide to sustainable business practices
Daniel Marquiss, VP of service at Vivreau, explores how simple measures in water management can deliver both environmental and financial benefits.
Opinion: Will vending revolutionise hospitality and nightlife?
Vending machines blend convenience with novelty, making drink orders both fun and efficient. David Llewellyn, CEO of the Vending & Automated Retail Association, discusses how this is reshaping hospitality.
Opinion: Inside the matcha surge – health, hype and a changing drinks market
Ryan Moore, co-founder of UK-based speciality drinks brand Blendsmiths, explores how a mix of health benefits, consumer demand for functional ingredients and social media-fuelled visibility is driving matcha’s global rise.
Opinion: How evolving use cases and service models are reshaping the dispenser landscape
Driven by shifts in consumer expectations, sustainability pressures and service-led business models, dispenser design is evolving from basic equipment to integrated solutions that deliver performance, flexibility and experience.
Opinion: From cash to contactless – why frictionless payments are key to F&B success
Michael Ault, UK country manager at myPOS, explores how payment technologies are reshaping the industry and why embracing these tools is now essential for staying competitive in a rapidly evolving market.
Opinion: Why inventory visibility holds the key to European supermarket success
Michel Spruijt, president of Brain Corp, discusses how technologies are helping retailers improve inventory accuracy.
Opinion: How tech-driven strategies can tackle rising hospitality costs
Callum Quirk from Vita Mojo explores how technology can help hospitality businesses navigate these financial pressures.
Opinion: How the moderation movement is reshaping hospitality and drinks industries
As demand for no- and low-alcohol drinks grows, premium spring water is emerging as a sophisticated choice for the hospitality industry.
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