Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
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Research
Coffee & tea
Opinion
The hidden impact of heatwaves on tea and coffee quality
Emma Field, coffee expert at Brita Professional, examines how heatwaves can affect the water used to prepare tea and coffee, and explains why effective water management should be an essential part of maintaining quality and protecting equipment.
What ‘matcha mania’ means for supply chains
Frances Musgrave, tea sourcing manager at Finlay Beverages, explores what matcha's drastic rise in popularity means for global tea supply chains.
Turning restaurant AI into measurable business value
Despite growing investment in artificial intelligence (AI) across the hospitality sector, many restaurant operators have yet to see measurable returns. Deven Desai, head of AI products at iTradeNetwork, explores how connected data and unified workflows can help AI protect margins and deliver greater operational value.
Why sustainable packaging is becoming a performance challenge – and how testing can close the risk gap
Steve Davis, global director of product management at Industrial Physics, explores why testing has become essential to reducing risk and enabling manufacturers to innovate with confidence.
Rethinking the 'mature' water dispense market
Akos Petri, managing director of Zenith Global Commercial, explains how operators that focus on strengthening their core business, creating more value from existing customers and expanding into higher-growth segments are the ones outperforming the market.
Grounds for change: GLP-1 is reshaping coffee consumption
GLP-1 use is changing coffee habits, with consumers drinking less but more deliberately, focusing on ingredients, timing and functional value. Stephanie Hoffman, Bulletproof’s vice president of operations, explains more.
European water dispensers surge in value as market shifts beyond basics
Akos Petri, managing director of Zenith Global Commercial, explores how challenger brands, functional hydration and strong digital reputation strategies are shaping the industry’s future.
Packaging quality control: Compulsory process or opportunity for competitive advantage?
Stefan Welker shows how modern quality control can cut waste, boost efficiency, build brand trust and create real competitive advantage.
Beyond the bean: How innovation and functionality are reshaping coffee culture
Yusuf Amanullah, founder of Unconform, – winner of FoodBev’s World Coffee Innovation Awards 2025 – explores how shifting consumer expectations are reshaping how, when and why people drink coffee today.
Opinion: The secret ingredient in great coffee? Better water
Anastasia Chovan, certified water sommelier at Vivreau, explains why water quality deserves equal attention to the coffee bean itself.
Opinion: How nostalgia and convenience are shaping the milkshake category
Nicola West, head of frozen milkshake brand F’real, shares her perspective on how milkshakes are evolving within the soft drinks market.
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