Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Association news
EVA unveils SmartLink interoperability standard for unattended retail sector
The European Vending & Coffee Service Association (EVA) has officially introduced its new SmartLink specification to the wider industry, presenting the interoperability framework during Venditalia last month.
UNESDA appoints PepsiCo executive Natalia Filipposyants as president
UNESDA has appointed Natalia Filipposyants, senior vice president and general manager for Europe at PepsiCo International Beverages, as president of the European soft drinks trade association.
EVA opens registration for EVEX 2026 in Vienna
The European Vending & Coffee Service Association (EVA) has opened registrations for EVEX 2026, the latest edition of its annual European Vending Experience event, which will take place in Vienna, Austria, from 13-15 October.
UK vending and automated retail sector surpasses £3.78bn in 2025
The UK’s vending, coffee services and automated retail sector generated £3.78 billion in revenue in 2025, marking a 3.3% increase year-on-year and placing the industry 5% above pre-pandemic 2019 levels, according to the latest Census & Market Report from the AVA.
NMWE launches pilot to test biodiversity framework at source level
Natural Mineral Waters Europe (NMWE) has launched a two-year pilot project to test new biodiversity guidelines across natural mineral and spring water sites in Europe.
AVA welcomes ‘Exchange for Change’ launch as DRS consultation continues
The Vending & Automated Retail Association (AVA) has welcomed the UK government’s announcement of the deposit return scheme’s official name, Exchange for Change, as consultation on the scheme continues.
2026 outlook: How the vending and water sectors are shaping a smarter, more sustainable future
Representatives from the Automatic Vending Association (AVA), the European Vending & Coffee Service Association (EVA), the Water Dispenser & Hydration Association (WHA) and Zenith Global offer their insights into how technology, consumer behaviour and legislation will shape the future of automated retail and hydration.
November 2025: Key updates from the vending, coffee and water sectors
Refreshment brings you monthly updates on the latest news and insights from some of our member associations in the vending, coffee and water sectors.
October 2025: Key updates from the vending, coffee and water sectors
Refreshment brings you monthly updates on the latest news and insights from some of our member associations in the vending, coffee and water sectors.
WHA appoints new chair and deputy chair following AGM
The Water Dispenser & Hydration Association (WHA) has confirmed changes to its leadership team following its Annual General Meeting (AGM), held near Solihull last Thursday, 25 September.
September 2025: Key updates from the vending, coffee and water sectors
Refreshment brings you monthly updates on the latest news and insights from some of our member associations in the vending, coffee and water sectors.
UK government moves to ban sale of high-caffeine energy drinks to under-16s
The UK government has announced a decisive policy shift aimed at protecting the health of children by banning the sale of high-caffeine energy drinks to those under the age of 16 – a move that has sparked strong criticism from the vending industry.
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