Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Opinion

Turning restaurant AI into measurable business value
Despite growing investment in artificial intelligence (AI) across the hospitality sector, many restaurant operators have yet to see measurable returns. Deven Desai, head of AI products at iTradeNetwork, explores how connected data and unified workflows can help AI protect margins and deliver greater operational value.

Why sustainable packaging is becoming a performance challenge – and how testing can close the risk gap
Steve Davis, global director of product management at Industrial Physics, explores why testing has become essential to reducing risk and enabling manufacturers to innovate with confidence.

Opinion: Will vending revolutionise hospitality and nightlife?
Vending machines blend convenience with novelty, making drink orders both fun and efficient. David Llewellyn, CEO of the Vending & Automated Retail Association, discusses how this is reshaping hospitality.

Opinion: How evolving use cases and service models are reshaping the dispenser landscape
Driven by shifts in consumer expectations, sustainability pressures and service-led business models, dispenser design is evolving from basic equipment to integrated solutions that deliver performance, flexibility and experience.

Opinion: From cash to contactless – why frictionless payments are key to F&B success
Michael Ault, UK country manager at myPOS, explores how payment technologies are reshaping the industry and why embracing these tools is now essential for staying competitive in a rapidly evolving market.

Opinion: Why inventory visibility holds the key to European supermarket success
Michel Spruijt, president of Brain Corp, discusses how technologies are helping retailers improve inventory accuracy.

Opinion: How the coffee industry can tackle the challenges of climate change
Ed Hoehn, COO of Atomo Coffee, explains how coffee is following the path of industries like citrus and cocoa.

Opinion: How ethical sourcing and speciality coffee are redefining the industry amid financial strain
Pact Coffee’s head of B2B, James Fairbairn, shares how consumers’ taste for quality and ethical sourcing is reshaping the coffee industry.

Opinion: How IoT is revolutionising smart vending and driving growth
Nick Earle, CEO of Eseye, a pioneer in IoT connectivity solutions, delves into how IoT is reshaping this sector in ways never seen before.
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