Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Admiral Vending Systems, a UK-based provider of commercial coffee machine leasing solutions, has introduced a new artificial intelligence-powered instant quoting tool designed to simplify and modernise the procurement process for office coffee equipment.
The digital tool generates accurate pricing and machine recommendations within seconds by analysing key workplace data, including office size, daily usage and location. The move reflects growing demand for smarter, self-service procurement systems in the UK’s commercial refreshment sector.
The platform is built by three key components:
Intelligent machine algorithm – The AI assesses office-specific factors to recommend the most suitable bean-to-cup coffee machine models from Admiral’s curated range.
Transparent pricing engine – Clear, upfront lease costs are generated based on machine type, lease duration and service options, helping businesses avoid hidden fees or unclear terms.
Geographic relevance – The system incorporates delivery and service logistics specific to each region, ensuring efficient rollout across the UK.
"This technology allows UK businesses to cut through the clutter and get exactly what they need, fast," said James Tuck, director at Admiral. "We've taken the guesswork out of leasing a coffee machine. The AI learns from each interaction, ensuring that every recommendation is based on real world office dynamics, not assumptions or sales targets. It's about trust, transparency and delivering great coffee with zero hassle."
The launch comes as demand for high-quality coffee solutions in offices continues to rise. Recent figures from Allegra World Coffee Portal show that 78% of office workers in the UK now consider premium coffee a key workplace perk, while 63% of HR and facilities managers cite improved employee satisfaction as a primary motivation for upgrading their coffee offerings.