Apex Order Pickup Solutions has launched its new modular and scalable OrderHQ Array Series, designed to streamline off-premises order handoff in any restaurant layout.

The Array Series offers flexible configurations without the need for costly remodeling, helping quick-service restaurants, fast-casual chains and foodservice operators enhance efficiency and eliminate order pickup bottlenecks. It features modular compartments that can be arranged horizontally or stacked vertically, depending on the available space and order volume.

This adaptability allows operators to optimise their operations without significant infrastructure changes. The lockers can be placed on countertops, mounted on walls or installed in a free-standing grid, seamlessly integrating with existing restaurant setups.

Key features include larger compartments for larger orders, proprietary Order InSight technology for monitoring order loading and pickup and easy expandability to meet growing demand. The system ensures secure order retrieval via a unique access code, reducing staff involvement and preventing errors, theft and mix-ups. With the ability to retrieve orders in ten seconds or less, the system is said to meet customer demand for speed and convenience.

The modular design enables restaurants to start small and expand as needed. Subscription-based pricing plans allow operators to implement the Array Series without the need for upfront capital investment. The ApexIQ platform integrates with existing mobile ordering systems, offering real-time metrics on order fulfillment and labor efficiency, optimising operations and improving profitability.

Kent Savage, founder and executive chairman of Apex Order Pickup Solutions, said: “Automating the pickup process with smart locker solutions can improve profitability by freeing up at least one associate per hour per day, provide higher average unit volume potential by streamlining operations and improve both front-of-house operations and customer service".

"The flexible design of our new OrderHQ Array Series opens the door for more restaurants to take advantage of these benefits whether it's a standalone install or built seamlessly into an existing space.”