UK vending operator Decorum Vending has upgraded 630 vending machines to Cantaloupe card readers.

The majority of machines were primarily located in train stations and other travel sectors. This upgrade includes Cantaloupe's P66 contactless payment device and the P100 digital screen card reader, which accommodates both contactless and contact payments.

According to the company, the move makes Cantaloupe the exclusive provider of cashless payment solutions for Decorum Vending, "facilitating seamless integration with Decorum's Vending Management System (VMS) and enhancing overall operational efficiency".

Jeff Dumbrell, chief revenue officer of Cantaloupe, said: “Decorum’s confidence in Cantaloupe’s products and services underscores our commitment to expanding and supporting our international clients in the UK, building trust outside of our core North American market. By delivering reliable, seamless integration and exceptional customer service, we’ve been able to show Decorum and other potential UK-based clients that Cantaloupe can strengthen our position as a disruptive force in the market for cashless payment solutions.”

Cantaloupe said that one of the stand-out features the company was able to offer was the integration with Televend and Vendo machines, enabling Decorum to manage machine performance, track sales and drive convenience on UK routes. Cantaloupe’s system ensures uninterrupted service, crucial for customer retention.

Cantaloupe has also improved settlement times for Decorum Vending, enhancing financial management and operational efficiency. Its advanced cashless devices facilitate single-item refunds within a basket transaction and improve performance tracking, contributing to superior customer service and operational transparency.

Declan Sewell, managing director with Decorum Vending, commented: "Partnering with Cantaloupe not only streamlined our operations but also significantly enhanced our bottom line. The seamless integration and reliability of Cantaloupe’s systems made everything just work effortlessly. Another major factor was the supportive relationship we've developed with the Cantaloupe team. It's not just about the financial savings — it's about partnering with a service provider who genuinely enhances our operations and makes doing business a pleasure.”

Shaun Burger, managing director of EMEA at Cantaloupe, added: “Our advanced technology significantly boosts profitability and efficiency for our clients. With Cantaloupe's flexible payment and telemetry solutions, Decorum has notably improved its day-to-day operations and customer service. We're proud to support their commitment to superior service and driving key metrics for their business to stay competitive in the UK market.”

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