Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
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Canteen, operated by Compass Group USA, has agreed to a $6.94 million settlement in a class action lawsuit alleging certain vending machines charged more than the displayed price for purchases made with credit, debit or prepaid cards.
The company denies wrongdoing, and the court has not ruled on the claims.
The case covers purchases made between 2014 and 9 July 2025 from 'subject vending machines' – those offering cash or card payment options but adding an undisclosed surcharge for card use.
Eligible consumers can submit claims by 14 November 2025. Payments will range from $30 to $360, depending on the number of purchases made, and may be adjusted if total claims exceed available funds.
Consumers may opt out or object to the settlement by 17 October 2025. A court hearing to approve the settlement is scheduled for 9 January 2026 at the federal courthouse in Richmond, Virginia.
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