Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

London, UK-based start-up Chai GPTea is rolling out automated chai vending machines in offices and shared workspaces across the city, offering a tech-enabled alternative to conventional tea-making.

The machines use pre-mixed blends of tea, spices and herbs, combined with hot water and milk powder, to prepare chai lattes in under a minute.
Each unit features a touchscreen interface and a set menu of seven varieties, including Masala, Saffron, Cardamom and Matcha. The products contain no preservatives or artificial additives, with milk listed as the only allergen.
Founder Sandeep Heda said: "Walk into any workplace, and there’s always a fancy coffee machine with a dozen options. But when it comes to tea? One dusty bag, a kettle, and maybe a splash of milk if you are lucky".
"I started Chai GPTea because I knew tea lovers deserved better – something thoughtful, modern and rooted in wellness. Our machine doesn’t just serve tea; it serves a little moment of comfort and care in the middle of a busy day."