From payments to convenience to experience, today’s consumers expect more. In this episode, Adam Stockwell, vice president of sales (UK) for 365 Retail Markets, explains how the PicoCooler Vision is bridging the gap between traditional vending and modern retail expectations.

Unlike legacy vending machines or RFID-based smart coolers, PicoCooler Vision offers a frictionless, intuitive shopping experience driven by computer vision. Customers simply tap to unlock, browse freely and pay automatically for what they take. No scanning, no tags, no waiting.

The impact? At Loughborough University, students embraced the format for everything from snacks to full weekly shops, proving just how natural and trusted the experience feels. Meanwhile, operators are benefitting from higher engagement, larger basket sizes, and around-the-clock sales while managing products, pricing, and promotions remotely through the cloud.

With built-in security, the PicoCooler Vision has controlled access, real-time product tracking and complete transaction traceability. From student halls to hotel receptions, the PicoCooler Vision provides peace of mind in even the most dynamic environments.

But beyond the tech, PicoCooler Vision is a platform designed to evolve. Whether it’s supporting ambient and freezer products, launching age verification or loyalty programmes, or scaling across large sites, 365 Retail Markets is building for what’s next.

This episode is a deep dive into how 365 Retail Markets is redefining unattended retail and creating smarter, more human experiences that feel less mechanical and more like the future of food.