Primi Digital has expanded its smart vending services to support businesses developing and managing automated retail systems.

The company said the expanded offering is designed to support both single-machine operators and organisations managing larger vending networks across multiple locations.

The initiative covers a range of areas associated with smart vending deployments, including digital customer interfaces, inventory management, cashless payment systems and operational planning. Primi Digital said its services are intended to help businesses coordinate the software, payment and management systems that underpin modern automated retail operations.

According to the company, support may include digital vending system planning, customer purchase workflows, inventory tracking, reporting structures, payment integration and operational management.

"Automated retail systems increasingly require coordination between hardware, software and customer-facing technology," said Yousuf Hasan, CEO of Primi Digital. "Our expanded focus reflects the need for support across the planning and operational stages of smart vending projects."

Primi Digital noted that vending operators often manage a combination of machine infrastructure, software platforms, payment systems and customer experience requirements, creating additional complexity beyond the physical equipment itself.

The expanded services also address machine configuration planning, interface management, product updates, inventory monitoring and performance reporting across vending locations.

"Smart vending systems involve a range of operational and technology considerations beyond the vending equipment itself," Hasan added. "These include software, payments, reporting and ongoing system management."

The company said the expanded smart vending initiative is available to businesses launching new automated retail projects as well as those reviewing existing vending operations.