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Subway has announced that John Chidsey, the company’s global CEO, will retire at the end of 2024 after five years of leadership.
Carrie Walsh, Subway's current president for Europe, Middle East and Africa (EMEA), will step into the role of interim CEO while a search for a permanent successor is conducted.
Chidsey, who joined Subway in 2019 as the brand’s first CEO outside the founding family, led a transformation that included refreshing the menu, improving the guest experience and accelerating digital innovation. Under his leadership, Subway expanded globally and is set to double its new restaurant openings in 2024 compared to 2019.
Walsh, with over 20 years of experience at Yum! Brands, Pizza Hut and PepsiCo, also joined Subway in 2019. As CMO and later EMEA president, she played a key role in strengthening Subway's brand and market position.
Walsh said: "I am honored to step into the role of interim CEO, continuing to drive key initiatives to help boost franchisee profitability and delight our guests through innovation. Through a collaboration with the Subway leadership team, employees and our valued franchisees, we will keep elevating the Subway experience and deliver fresh, quality food to more guests around the globe."
Clay Harmon, member of the Subway board of directors, added: "Under John's leadership, Subway has been transformed. His vision and passion have set a high standard that will continue to guide the brand for years to come. Carrie is uniquely qualified to lead Subway through this transition, bringing a blend of expertise in global operations, brand innovation and digital transformation, which will bring continuity and support Subway's next chapter."
Chidsey commented: "I've worked closely with Carrie over the past five years, and I've witnessed firsthand her deep understanding of what it takes for a global brand to grow and evolve. Combined with her steadfast commitment to Subway and its franchisees, I'm confident Carrie is the right leader to shepherd Subway through this transition as we continue to enhance our position as a leading global restaurant brand."
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