Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
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- Walmart Canada unveils CAD 6.5bn investment to drive expansion across the country
Walmart Canada has announced a CAD 6.5 billion (approx. $4.5 billion) investment over the next five years to accelerate its growth in the country. The company plans to open multiple new stores, starting with five 'supercentres' in Ontario and Alberta by 2027. A new supercentre in Port Credit, Mississauga, Ontario, will open in summer 2025. This store will offer Walmart’s full product range at low prices. Another supercentre, at Oakville's Hopedale Mall, will open in late 2025, featuring a full selection of groceries and general merchandise, along with pharmacy services. By 2027, Walmart Canada will also open three more supercentres in Calgary, Edmonton and Fort McMurray. In addition, the Vaughan Distribution Centre, Walmart Canada’s most advanced facility, will open in spring 2025 as part of the company’s efforts to modernise its distribution network. Gui Loureiro, regional CEO of Walmart Canada, Chile, Mexico and Central America, said: “This CAD 6.5 billion investment is the largest we’ve made in Canada towards expanding our footprint since we first arrived here 30 years ago. And as Gonzalo Gebara finishes his last few weeks as president and CEO of Walmart Canada, before returning home to Argentina, I want to thank him for his strong leadership and vision in driving these growth plans.” To support its growth, Walmart Canada has also partnered with Canada Cartage, the country's largest provider of fleet services, which will acquire the supermarket's Canadian fleet business. Matt Kelly, VP of supply chain for Walmart Canada, added: “Canada Cartage has deep expertise in providing dedicated fleet services and has been serving Canadian businesses for more than 110 years. Through Canada Cartage we can serve customers even better and more flexibly and provide fleet employees with exciting growth opportunities at one of Canada’s largest and most trusted supply chain service providers.” This announcement follows Walmart Canada's completion of its previous CAD 3.5 billion (approx. $2.4 billion) investment plan, which included modernizing 180 stores, opening new locations in Victoria, British Columbia, and Montreal, Québec, and investing over CAD 800 million (approx. $549 million) in new distribution centers. Joe Schrauder, chief operations officer of Walmart Canada, commented: “Across the country we’re making strategic investments in our online and in-store offerings to be more relevant to more customers than ever before. From newcomers and urbanites to higher-income Canadians, more customers are choosing Walmart for their shopping needs."Walmart Canada has announced a CAD 6.5bn (approx. $4.5bn) investment over the next five years to accelerate its growth in the country.
- Nestlé opens $675m beverage facility in Glendale, Arizona
Nestlé USA has opened a new beverage factory and distribution centre in Glendale, Arizona, with an investment of $675 million. The 630,000-square-foot facility will produce creamers for brands such as Coffee Mate, Natural Bliss and Starbucks, with potential to expand to other beverages in the future. The new facility is part of Nestlé’s strategy to strengthen its presence in the US and meet the growing demand for coffee creamers, as more consumers incorporate them into their daily routines. According to Nestlé, with more than 70% of coffee drinkers using creamers, the company is poised to capitalise on this trend. The facility is designed to be flexible, enabling Nestlé to adjust production based on evolving consumer preferences, seasonal shifts and emerging trends. The Glendale plant is Nestlé’s 20th food and beverage facility in the US, contributing to the company’s more than $3 billion investment in US manufacturing in recent years. The facility will create 300 jobs and bring Nestlé closer to its West Coast retail customers. The factory features sustainability initiatives, including water management systems that recycle up to 75% of treated water and the use of recyclable, food-grade plastic bottles. It also operates as a zero-waste facility and runs on renewable electricity. Daniel Jhung, president of coffee and beverage for Nestlé USA, said: "Coffee culture is booming across the US as consumers seek more options for customisation and experimentation when it comes to their coffee at home. As the definitive leader in the refrigerated creamers space, we are focused on delivering on those consumer needs to drive the growth of our business and the category." "This new facility was built with the flexibility needed to support innovation, and will play a key role in helping us deliver for our customers and consumers now, and in the future."
- Keebler introduces new addition to Fudge Stripes range
Keebler has expanded its Fudge Stripes range with the launch of Keebler Fudge Stripes Double Fudge cookies, marking the brand’s first permanent flavour addition to the line. The new cookies feature a crisp, chocolate-flavoured base coated in fudge, aiming to offer a balance of texture and taste. Kim Thomas, brand manager for Keebler Fudge Stripes, highlighted the company’s focus on fudge-based products, stating that the new variant "doubles the magic and the fun." Keebler Fudge Stripes Double Fudge is available at US retailers nationwide for an SRP of $4.80.
- Opinion: How vending businesses can thrive in the UK leisure sector
Kelly Poon In the bustling UK leisure sector, vending machines are no longer just convenient snack dispensers; they are now key players in creating memorable customer experiences. As leisure venues adapt to meet evolving consumer demands, vending businesses are seizing opportunities to blend innovation, technology and sustainability, ensuring their place at the heart of this thriving industry. Kelly Poon, founder of Panda Fluff, a UK-based candy floss vending machine manufacturer, highlights the key trends shaping the industry in the leisure sector. Leisure environments such as theme parks, holiday resorts, cinemas and shopping centres, are ideal locations for vending machines. These high-footfall venues attract diverse demographics, from families and fitness enthusiasts to casual shoppers and holidaymakers, all seeking convenient and engaging experiences. Vending machines in these settings have moved beyond traditional offerings, embracing niche products and high-tech solutions. For example, machines in holiday parks, theme parks and shopping centres are offering personalised sweet treats, while gyms are now stocking protein shakes and energy snacks. By aligning with the unique needs of their audience, vending operators can significantly enhance the overall leisure experience. Evolving consumer demands Modern consumers expect more from vending machines than ever before. Here are some key trends shaping the industry: Health and wellbeing The demand for healthier, more ethical food choices has led to the rise of vending machines offering vegan, natural and allergen-free products. These options resonate with today’s health-conscious audiences, in leisure spaces like gyms and wellness retreats, but in other locations as well. Customers on the whole are becoming much more aware of the ingredients in their food. High-tech personalisation AI-driven vending machines are transforming customer interactions. Smart interfaces allow for tailored recommendations based on customer preferences, location or even real-time data such as weather. These advancements enhance the shopping experience and boost sales by catering to individual needs. Sustainability Sustainability has become a cornerstone of consumer expectations. Many vending operators now use recyclable packaging, energy-efficient machines and refillable product systems. Integrating features like in-machine recycling bins aligns vending solutions with the green initiatives of leisure venues. Interactive experiences Customers increasingly seek experiences, not just products. Vending machines are incorporating elements like gamified interactions, augmented reality and live demonstrations to create moments of delight that resonate with leisure audiences. Challenges in the leisure sector While the opportunities in the leisure sector are vast, operating in this space comes with its own set of challenges. Seasonality is a major factor, as visitor numbers fluctuate with holidays, weather and events, making consistent revenue streams difficult to maintain. Premium costs are another consideration, with high-profile venues often charging substantial fees for prime vending locations. Reliability is crucial, as machines must withstand high usage and require robust maintenance systems to minimise downtime. Customer expectations also play a key role, as leisure visitors are in a mindset of exploration and fun, meaning vending solutions must go beyond functionality to enhance the overall experience. Strategies for success To thrive in leisure spaces, vending operators should adopt a strategic approach that maximises technology, customer engagement and sustainability. Leveraging technology is essential, with smart features like AI-driven inventory management, touchscreen interfaces and cashless payment options improving both efficiency and user experience. Technologies that enable customer interaction or data collection can further enhance operations and satisfaction. Creating tailored experiences is equally important, requiring a deep understanding of the audience and aligning offerings with their expectations. Whether it’s healthy snacks for gym-goers, artisan products for museums or a fun treat like candy floss for children, relevance is key to driving sales and engagement. Panda Fluff's vending machine Building strategic partnerships with venue operators can ensure mutual benefits, such as revenue-sharing models or exclusive co-branded products that integrate vending machines into the overall leisure experience. Investing in sustainability is no longer optional. Incorporating green practices not only meets consumer expectations but also enhances brand reputation. Energy-efficient machines, biodegradable packaging and recycling initiatives are now essential for forward-thinking operators Finally, standing out with design can make a significant impact in a crowded leisure environment. Unique, eye-catching can attract more foot traffic and boost engagement. The future of vending The future of vending lies in creating seamless, memorable and sustainable experiences. Operators should anticipate significant advancements in AI and automation, with innovations such as voice-activated machines and predictive stocking transforming the industry. Experiential integration will also play a key role, with vending machines doubling as interactive installations or photo opportunities, particularly in entertainment venues. Digital ecosystems will become more sophisticated, linking vending machines to loyalty apps or social media platforms to enhance engagement and create new marketing opportunities. Sustainability will remain a crucial focus, as vending businesses must continue to lead in environmental innovation to meet growing consumer and regulatory demands. The UK leisure sector presents immense opportunities for vending businesses willing to innovate and adapt. By leveraging technology, focusing on creating customer experiences (not just transactions) and prioritising sustainability, operators can position themselves as indispensable to leisure venues.
- Lavazza and Lamborghini launch exclusive coffee blend
Lavazza has partnered with luxury supercar brand Lamborghini to launch an exclusive coffee blend that combines elements of 'Italian craftsmanship, heritage and innovation'. The Lavazza x Lamborghini coffee blend is a dark roast with a full-bodied flavour and intense aroma, designed to reflect the bold performance of Lamborghini’s supercars. The launch builds on a partnership announced in June 2024, which made Lavazza the exclusive coffee partner for Lamborghini. As part of the deal, Lavazza coffee is now served at the Automobili Lamborghini Museum in Bologna and at Lamborghini events in Italy and abroad. The Lavazza x Lamborghini blend is available for purchase on Lavazza’s official website and Amazon.
- Oatly and Nespresso team up to launch limited-edition oat coffee capsules
Swedish oat milk company Oatly has teamed up with Nestlé-owned coffee giant Nespresso, to launch a limited-edition line of oat milk coffee capsules internationally. The capsules, made exclusively for Nespresso Vertuo coffee machines, contain a ‘creamy, biscuity and indulgent’ blend of roasted and ground coffee beans with Oatly’s Barista Edition oat drink. In a statement announcing the launch, the brands said the blend displays strong cereal and sweet aromatics, complemented by a smooth texture, low bitterness and light body. The partnership follows an increasing interest in alternatives to cow’s milk for taste, ethical, environmental and dietary reasons, with oat becoming one of the most popular dairy-free choices. Nespresso said the launch responds to research showing that one in two American and European consumers now use plant-based milks, as well as two-thirds of all consumers in the Asia-Pacific and Latin American region. Toby Weedon, barista development director at Oatly, said: “Thanks to its neutral taste, Oatly Barista Edition brings out the best flavour in coffee. It’s why it is used by professional baristas and embraced by coffee enthusiasts all over the world.” He added: “We’re delighted to have worked with the experts at Nespresso to finally bring to market a coffee capsule that was tried and tested, especially for the millions of oat drink lovers out there”. Nespresso’s Oatly Barista Edition coffee officially launches today (28 January 2025) in more than 15 countries including the UK, US, China and Australia. The blend is available through Nespresso’s official channels, online and in Nespresso boutiques around the world for a limited time.
- Pringles introduces Flame Grilled Steak flavour
Kellanova-owned snack brand Pringles has announced the launch of a new flavour, Flame Grilled Steak, aimed specifically at the convenience store sector. This latest addition comes as part of the brand's strategy to diversify its offerings within a competitive snack market. The Flame Grilled Steak variant will be available exclusively in convenience channels, where Pringles has reported significant growth, currently valued at over £60 million. The introduction of price-marked packs in a 165g size, with a RRP of £2.99, is intended to facilitate impulse purchases and enhance on-the-go snacking options for consumers. Pricing will ultimately be at the discretion of retailers. This growth contrasts with a slight decline of 0.1% in the broader snack category. The introduction of price-marked packs is intended to facilitate impulse purchases and enhance on-the-go snacking options for consumers. Market analysis highlights a growing interest in steak-flavoured snacks, with competitors like McCoys and Walkers Max performing well in this segment. Despite steak flavours accounting for only 0.2% of total sales in the large sharing segment, the potential market for steak snacks in the away-from-home channel is estimated at nearly £20 million. The launch will be supported by point-of-sale materials aimed at increasing visibility and consumer trial, alongside activation packages for wholesalers. This approach reflects an effort to address consumer demand for bold flavours while navigating the challenges faced by the snack industry. Hannah Fearnley, head of route to market at Kellanova, said: "Steak is a massive flavour opportunity and one that’s proven to resonate so strongly amongst consumers. Given our growth in the Large Sharing sector, we are uniquely positioned to deliver this opportunity and reinvigorate the snacking aisle by giving consumers and retailers what they want." The new flavour will be available through wholesalers including Bestway, Dhamecha, Parfetts, Sugro and Unitas.
- Snak Club and Hot Ones partner to launch new honey roasted nuts line
Snak Club has teamed up with First We Feast's popular YouTube talk show Hot Ones to launch a new honey roasted nuts line. The range features two new products: Honey Roasted Tangy Chili Peanuts and Honey Roasted Smoky Sweet Cashews, catering to the rising demand for sweet and spicy flavour combinations. The Honey Roasted Tangy Chili Peanuts combine mild heat with sweet honey. Meanwhile, the Honey Roasted Smoky Sweet Cashews deliver a medium heat level influenced by the Los Calientes Verde hot sauce, a signature of the Hot Ones show. Katie Lilly, chief marketing officer of Century Snacks, the parent company of Snak Club, said: "It's hard to ignore how big sweet and spicy are getting. Hot honey was the number one flavour trend in 2024 and continues to grow going into 2025. We just knew it would be perfect to blend that sweet heat with the Hot Ones hot sauces." Melanie Baker, director of Marketing at First We Feast, added: "We've been delivering spicy snacks to Hot Ones fans in partnership with Snak Club over the past year, and the demand continues to grow. The new hot honey roasted offerings are perfect for balancing the Hot Ones heat we're known for and craveable sweetness." Both products are available at select US retailers and online via Amazon. Packaging sizes include 2.75oz, 6oz and 14oz for the peanuts, and 2.5oz and 6oz for the cashews.
- WHA 2025 to take place in Nottingham, UK
The UK’s Water Dispenser & Hydration Association (WHA) has announced that its 2025 WHA conference, trade show and industry dinner will be held on Thursday, 20 March, at the Nottingham Belfry in Nottingham, UK. The event will offer a day of industry insights, networking and presentations, featuring keynote speaker Roger Black, olympic 400 metres silver medalist, who will discuss his journey and business strategies. Alastair Banks from Optix Solutions will present on the impact of generative AI on the sector, while FoodBev Media's Akos Petri will share the latest 2024 industry statistics and trends. Ben McGannan and Carin Soderberg from The Wellbeing People will address employee wellness and productivity, and WHA's Phillipa Clow will discuss her work with Just a Drop in Zambia, highlighting the global impact of the organisation’s efforts. Following the talks, the Trade Show will showcase innovative products and services shaping the future of the hydration sector. The day will conclude with an industry dinner, including a performance by mindreader Alex Crow and a silent auction to raise funds for Just a Drop.
- Glasgow launches UK's first returnable cup scheme
The UK’s first multi-brand returnable cup initiative has launched in Glasgow, aiming to reduce the 388 million disposable cups used annually in Scotland. Costa Coffee, Caffè Nero, Burger King UK, and several independent cafés, including Tinderbox, Sprigg, Kelvingrove Museum and Glasgow City Chambers, have joined the “Borrow Cup” scheme, led by environmental charity Hubbub and reuse start-up Reposit. The project will run for three months initially, with plans to expand nationwide if successful. Customers can opt for a reusable cup by paying a £1 deposit, with most outlets offering discounts or loyalty rewards. Cups are available in three sizes and can be returned at any participating venue for a refund, a clean replacement or a £1 voucher. The project is funded by participating brands, such as Costa Coffee, Caffè Nero and Burger King UK, alongside contributions from Ecosurety, Bunzl, the British Plastics Federation and KFC. Industry partners have also supported the project, with Berry supplying the cups, Electrolux providing washing equipment, Avery Dennison offering RFID scanning technology and additional support from Keep Scotland Beautiful and Biffa. According to WRAP, over three billion disposable cups are used annually in the UK. Hubbub’s research highlights that while nearly three-quarters of UK residents own a reusable cup, only a third use it regularly. Borrow Cup aims to make reusable options more accessible and convenient by creating a dense network of return points across Glasgow. The company said that returnable cup initiatives have often struggled due to small-scale trials, complex user experiences and a lack of data-driven tracking. Borrow Cup aims to overcome these challenges by creating a large-scale collaboration between major brands and local cafés. The initiative offers a high density of return points in the city’s busiest areas, a simple user journey without apps or sign-ups and robust tracking to assess environmental and financial viability. Gavin Ellis, co-founder at Hubbub, said: “Despite most people owning a reusable cup, they are generally left at home so it’s crucial we consider other ways to make reuse more accessible. We’ve taken learnings from other trials and created a pioneering shared system that makes it really simple for people to choose a reusable cup at point of sale. "Disposable cup s make up 30% of the drinks waste in Glasgow’s on-street bins so we are delighted to partner with over 50 locations including some major brands and hope this trial will shift habits and help to make reusable cup s the norm. We want to demonstrate how a collaborative model can improve the success of returnable cups, and understand how it can become environmentally, commercially and operationally viable. If successful, we are optimistic that this approach can be rolled out further across the UK.” Acting cabinet secretary for net zero and energy at The Scottish Government , Gillian Martin, added: “Single-use cup s create over 5,400 tonnes of waste in Scotland every year and initiatives like Borrow Cup are vital for driving change and reducing waste . “By encouraging the use of returnable and reusable cup s, this project demonstrates the power of collaboration between major brands, independent businesses and innovative organisations like Hubbub and Reposit. While we continue to investigate waste reduction policies, including analysing consultation responses on proposals for a minimum charge on single-use beverage cup s, voluntary efforts such as this play a critical role in reducing waste , protecting our environment and supporting Scotland’s journey toward a circular economy.” Hubbub is collaborating with Carbon Bright to evaluate the environmental impact of Borrow Cup and plans to expand the initiative if the initial three-month trial proves successful.
- Oreo teams up with Post Malone for limited-edition cookie release
Mondelēz has teamed up with American rapper Post Malone to launch of a new limited-edition Oreo cookies. The limited-time product introduces a first-of-its-kind swirled creme featuring salted caramel and shortbread flavours, sandwiched between one chocolate Oreo cookie and one golden cookie. The cookies also showcase one of nine unique designs inspired by Post Malone’s world, including references to his discography and other personal elements handpicked by the artist. Each pack includes a handwritten note from Post Malone himself. Tanya Berman, Mondelēz's senior vice president for biscuit, said: "Flavour innovations and collaborations, inspired by fan behaviour, have become a mainstay in our playbook as a way to maintain relevancy across our portfolio of snack brands. With...Oreo, our challenge is to consistently raise the bar and discover fresh ways to engage our fans. This collaboration with Post Malone sets a new standard. We hope fans are as excited about the brand's newest hit as we are." The limited edition Post Malone Oreo cookie packs will be available for presale beginning 27 January, with nationwide retail availability starting 3 February, while supplies last.
- Starbucks warns corporate job cuts in March
Starbucks has announced plans to streamline its global corporate operations, with CEO Brian Niccol confirming in an open letter that the company will reduce its support team headcount as part of its ongoing “Back to Starbucks” revitalisation plan. While Starbucks has prioritised enhancing the in-store experience in its US and Canadian locations, the company is now turning its attention to its global corporate structure. Niccol cited the need for greater efficiency, accountability and integration within the organisation. "We need to ensure all our work has a clear owner, who can make decisions, and who is accountable for achieving the goals. This will help us move faster," he explained. The restructuring aims to reduce silos, eliminate duplication of efforts and streamline management layers, with a focus on prioritising work that directly impacts the customer experience. However, Niccol acknowledged that these changes would involve “difficult decisions,” including job eliminations and smaller support teams. The move will not affect in-store teams or investments in store hours, which have been key to the company’s efforts to enhance the café experience. Starbucks recently introduced measures such as additional staffing in over 3,000 stores, removing the non-dairy milk upcharge and reducing wait times. Niccol stated that the details of the corporate restructuring would be communicated by early March and emphasised that the decisions were being approached thoughtfully. "I do not take these decisions lightly, and I appreciate that this will create uncertainty and concern between now and then," he said.
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