Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
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Coffee & tea

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- F’real introduces limited-edition Girl Scout Coconut Caramel Milkshake
F’real, a brand known for its 'blend-it-yourself' frozen beverages, is set to launch a limited-edition Girl Scout Coconut Caramel Milkshake on 25 August 2025. This new offering, made with real Girl Scout Coconut Caramel cookie crumbles, will be available at over 17,000 retail locations across the US, marking a significant expansion of F’real’s product line-up. The collaboration with the Girl Scouts of the USA (GSUSA) highlights F’real's strategy to capitalise on the popularity of iconic flavours and the growing consumer interest in unique, indulgent frozen treats. The milkshake blends the classic flavours of toasted coconut, rich caramel and cocoa, providing a creamy dessert option that resonates with both nostalgia and contemporary taste preferences. Megan Grinstead, vice president of customer and consumer marketing at Rich Products Corporation, F’real's parent company, said: “We are thrilled to introduce another innovative limited-edition milkshake, giving F’real fans across the country the chance to enjoy an exciting new flavour that captures the essence of one of the most popular Girl Scout Cookie flavours”. The milkshake can be customised with three thickness options, allowing consumers to tailor their experience to their liking in just about 60 seconds. The Coconut Caramel Milkshake comes at a time when the frozen beverage sector is experiencing robust growth, driven by consumer demand for customisable and convenient snack options. This trend is particularly pronounced in convenience stores, where F’real has established itself in the frozen novelty category. Wendy Lou, chief revenue officer of GSUSA, added: “Bringing a beloved Girl Scout Cookie flavour to a milkshake is more than just a delicious collaboration – it’s a celebration of the entrepreneurial spirit at the heart of Girl Scouts”. This partnership not only enhances product offerings but also aligns with the organisation’s mission to empower young girls through the Cookie Program. The Coconut Caramel Milkshake will be available in various retail environments, including convenience stores and college campuses, with a suggested retail price of $3.99 for a 12oz serving. The seasonal product is expected to attract both loyal F’real customers and new consumers eager to experience this unique flavour.
- Coca-Cola rolls out AI-powered Coke&GO coolers across New Zealand
Coca-Cola Oceania and Coca-Cola Europacific Partners New Zealand (CCEP NZ) are expanding their AI-enabled vending technology with the nationwide rollout of Coke&GO smart coolers. Following a trial in 2024, several hundred Coke&GO units will be installed across New Zealand through 2025 and 2026, making it one of the largest deployments of the system globally. The coolers use computer vision and image recognition to identify products taken from the fridge. Customers unlock the door by scanning a QR code or tapping a card, select their drinks and have the payment processed automatically. Terry Burbidge, general manager of vending at CCEP NZ, said: "Coke&GO is a game-changer for how we think about vending. We're combining smart technology with simplicity to create the best experience for consumers. It's about making refreshment more intuitive, more accessible, and more aligned with how Kiwis live today." Victoria University of Wellington, which took part in the trial, reported positive feedback from students and staff, citing speed, ease of use and loyalty rewards as key benefits. CCEP said Coke&GO is part of a wider strategy to modernise its vending operations, which also includes smart inventory tracking to reduce out-of-stocks and a digital payment platform, Vendswift, that offers rewards to repeat customers.
- Finsbury Food Group expands portfolio with acquisition of Lola’s Cupcakes
Finsbury Food Group has acquired a 70% stake in Lola’s Cupcakes, a UK-based player in the premium cupcake and celebration cake sector. This acquisition marks Finsbury's inaugural foray into the direct-to-consumer segment, aligning with its long-term growth strategy. Lola’s, known for its strong ecommerce presence, generates approximately half of its £25 million annual revenue through online sales. The brand operates a network of 45 kiosks and collection lockers strategically located in high-traffic areas, including major transport hubs in London. With a workforce of around 400 employees based at its Park Royal facility, Lola’s has established itself as a beloved UK brand with a reputation for quality and innovation. John Duffy, chief executive of Finsbury Food Group, said: “Today marks an exciting milestone in the trajectory of Finsbury Food Group as we welcome Lola’s into the family". He continued: "This acquisition not only underscores our commitment to a buy-and-build strategy but also enables us to penetrate the direct-to-consumer market for the first time. With Lola’s strong digital presence and entrepreneurial spirit, we see significant potential for growth and innovation.” The integration of Lola’s into Finsbury’s operations is expected to leverage the latter’s extensive manufacturing expertise and commercial reach, providing new avenues for product development and market expansion. Asher Budwig, managing director of Lola’s, added: “I’m thrilled to be working with the Finsbury team on the next chapter of Lola’s story. With Finsbury’s manufacturing capabilities and support, I’m confident we can elevate Lola’s to new heights.” The acquisition follows Finsbury’s transition from public to private ownership in 2023, when Isle of Man-based asset manager DBAY Advisors took control of the business. The move to acquire Lola’s is part of Finsbury's broader strategy to diversify its offerings and scale operations within the bakery market. Top image: © Lola's Cupcake ©
- ChaiTea: Blending wellness, innovation and Gen Z culture in the functional iced tea market
ChaiTea combines wellness and youth culture: A new beverage brand redefining the iced tea category by blending health, lifestyle and energy. Innovative approach to functional drinks: ChaiTea offers tea-based beverages with natural ingredients providing a healthier alternative to conventional sodas with innovative concept of hydration Chaibiotic complex to be launched in Q1 2026. Marketing strategy driven by influencers collabs: Partnering with one of Poland's leading Gen Z content collectives has led to record engagement and sales. Ambitious growth targets and technological innovation: With a focus on eco-friendly production, sustainable packaging and advanced technology, ChaiTea aims to eceed 10% of the market share by 2030 and over PLN 100 million (approx. $ 27.5 million) turnover. From superfoods to functional iced tea – founders with proven FMCG success ChaiTea is the latest venture from entrepreneurs Michał Czerwiński and Artur Gajewski, whose track record includes building two of Poland’s fastest-growing health food brands – Purella Superfoods and BeRAW (co-created with personal fitness trainer Ewa Chodakowska). Their success culminated in a high-profile M&A deal merging Purella with Bakalland to form FoodWell, now generating over PLN 600 million (approx. $ 165 million) annually. Leveraging over a decade of experience in innovation, product development and brand building, Czerwiński (CEO of Best Drinks Company) and Gajewski (VP & CMO) have turned their attention to redefining iced tea – one of the fastest-growing beverage categories in Poland. Their vision: a functional tea brand that resonates with Gen Z and millennials, offering healthier, craft-style alternatives to mass-market sodas. A modern alternative in a growing category ChaiTea’s portfolio is built entirely on real tea extracts – black, green or yerba mate – delivering two to three times more tea content than conventional iced teas. All products are naturally formulated, with no artificial sweeteners or preservatives, and are designed to meet both functional and emotional needs. Product lines include: ChaiKola Classic and Cherry: Sparkling black tea colas with kola nut, spices and fruit juice. Lower sugar (8.5g/100ml) and tea-based caffeine make them a smart alternative to conventional cola. ChaiMate Orange and Berry & Grape: Yerba mate–based sparkling energy drinks with guarana, offering natural, sustained energy without synthetic additives. ChaiGreen: Non-carbonated green tea blends for wellness and refreshment, with flavours like peach, lemon and jasmine. This craft-driven design and healthier formulation answer a clear consumer shift: both retailers and shoppers are looking for higher quality, distinctive beverages that stand out on the shelf. Marketing that sells – influencer collaboration and viral activation ChaiTea’s market entry has been as bold as its flavours. The brand partnered with DRE$$CODE, one of Poland’s most influential Gen Z creator collectives, to launch a limited-edition peach and berry line exclusively at 13k Żabka’s stores. The collaboration was structured as a revshare partnership, enabling high impact with lean budgets – echoing the founders’ earlier success with BeRaw. In just few weeks, campaign content tagged #ChaiTea&Dresscode generated over 40 million views and 3 million interactions, mainly on TikTok and Instagram – the social spaces where Gen Z lives. To celebrate selling 1 million cans in three weeks, ChaiTea launched a UGC contest with Żabka: fans built creative art installations from ChaiTea cans for a chance to win a trip to Burning Man in Nevada, US. The activation drove multi-pack purchases, encouraged organic storytelling around creativity and sustainability and deepened community engagement. Riding global beverage trends ChaiTea’s positioning taps into some of the most powerful beverage trends identified in global market analysis: Functional beverages boom The functional drinks market is projected to reach $296.67 billion by 2035, with iced tea evolving from simple refreshment into a “wellness delivery system”. Gen Z’s consumption-influence paradox While certain niche drinks represent a small share of weekly consumption, they dominate social influence. ChaiTea addresses this with products for both high-frequency use and high-impact brand buzz. Sober curious and mindful drinking Consumers are increasingly replacing alcohol with natural, functional drinks that promote balance and mental clarity. ChaiTea’s green tea and yerba mate lines already tap into this with caffeine from tea leaves and guarana – offering energy without overstimulation. Emotional hydration and daily rituals Beverages are no longer just for hydration – they’re part of wellness rituals. Consumers seek drinks that relax, uplift and reflect emotional needs. ChaiTea is exploring blends that bring calm and clarity through herbal profiles like green tea, yerba mate or jasmin. Functions and biohacking The rise of products enriched with electrolytes, adaptogens, nootropics or pre and probiotics reflects a shift toward smart, personalized hydration. Next ChaiTea innovations will fuse tea tradition with modern functional benefits – from stress support to focus-enhancing ingredients. R&D works currently on great concept binding hydration with nutrition and our Chaibiotic complex – novelties to be launched in Q1/Q2 2026. Sustainability as a competitive necessity With 67% of consumers considering packaging in purchase decisions, ChaiTea uses recyclable cans and explores biodegradable options. Premium processing technologies Future innovations may include cold-brew methods for smoother taste and higher antioxidant retention, and AI-powered production for consistent quality and reduced waste. Ambitious growth plans ChaiTea’s growth trajectory is matched by equally bold targets. The brand, which has already secured around 1.1% market share by value in Poland’s RTD tea segment, aims to reach 10% by 2030 and exceed PLN 100 million in annual revenue. Distribution is expanding at high speed. A year ago, ChaiTea’s two SKUs were available only in Żabka; today, the range has grown to ten SKUs in Carrefour, Kaufland, Dealz, Rossmann, Hebe, Shell, Circle K, MOL and Auchan. In August 2025, the brand enters Delikatesy Centrum, begins partnerships with Stokrotka and Duży Ben, and launches an activation with Biedronka. E-commerce is also a priority, with a branded store on Allegro and availability through Frisko, Bolt, Lisek and Żabka Jush. International expansion has begun, with the first containers shipping to the UK. The Chai way forward For Czerwiński and Gajewski, ChaiTea is more than just a drink – it’s a cultural and lifestyle proposition. In a category dominated by global giants, they’re proving that a local brand, rooted in quality, innovation, and authentic storytelling, can grow fast and win loyalty. “Today’s young consumer doesn’t need a discount – they need a reason to be part of something bigger. ChaiTea creates that space,” says Czerwiński. With its rapid distribution growth, strong alignment with global trends, and a proven leadership team, ChaiTea is on track to become one of the defining beverage brands of the next decade – doing it “the Chai way” .
- McDonald’s and DoorDash launch web-based delivery ordering in US
McDonald’s USA has expanded its digital delivery options through a new partnership with DoorDash, allowing customers to order McDelivery directly from the company’s website without needing an app, login or account. The service enables users to place orders via mobile web or desktop, with fulfillment handled by DoorDash drivers. Customers can check out in fewer steps and choose from multiple payment options. Tim Snyder, head of delivery at McDonald’s USA, said: “With millions of customers visiting [our website] each month, this channel extends our reach, offering a seamless and convenient way to have their McDonald’s favorites delivered. It reflects our continued commitment to meeting customer demands and strengthening accessibility across all touchpoints." The move strengthens the companies’ existing global partnership, which already supports McDelivery in 29 countries. DoorDash and its affiliated brand Wolt provide delivery services for McDonald’s across markets including Canada, Germany, Australia, Finland and Japan. Shanna Prevé, VP of enterprise sales and business development at DoorDash, added: “We’re making it easy for customers to order McDonald’s wherever they are. This global partnership is powered by innovation – driving sales, simplifying operations and elevating the customer experience.” The launch reflects both companies’ efforts to expand digital ordering channels and improve accessibility for US customers.
- Mars debuts sweet and spicy Skittles Gummies Fuego
Mars has introduced its latest product, Skittles Gummies Fuego, which combines traditional gummy candy with a spicy twist. This new offering features a blend of five Skittles flavours – Mango, Watermelon, Strawberry, Raspberry and Lemon – coated with a chilli layer to create a 'swicy' (sweet and spicy) experience for consumers. The gummies are now available for purchase on TikTok Shop while supplies last, with a US nationwide rollout planned for January 2026. A limited release at select retailers is also expected this fall. The introduction of Skittles Fuego Gummies reflects a growing trend in the industry towards bold flavour combinations. As consumer preferences shift toward more adventurous snacks, brands are increasingly exploring hybrid flavours that blend sweetness with spiciness. Ro Cheng, vice president of marketing for Mars Wrigley North America, said: "With Skittles Gummies Fuego, we're adding some spice to a sweet, original fan favourite, bringing a bold flavour experience that we know 'swicy' fans will enjoy".
- Subway names new regional presidents to drive global growth
Subway has appointed three new regional leaders as part of its strategy to accelerate growth, improve franchisee profitability and enhance customer experience. Damien Harmon has been named president of North America. Harmon previously served as senior EVP at Best Buy, where he oversaw customer and channel experiences. He also held leadership roles at Bridgestone Americas, including president of GCR Commercial Tires, and has international experience in China and Turkey. Tracy Gehlan has been appointed president of Europe, the Middle East and Africa (EMEA). She brings more than 25 years of franchise and QSR leadership, including senior roles at Burger King and Smashburger. Most recently, Gehlan was president international at Driven Brands, leading operations across 13 countries. She also serves on the board of Americana Restaurants International. Artemio Garza will serve as president of Latin America and Caribbean (LAC). He joins from Renuity, where he was chief growth officer, and has held senior positions at Driven Brands and Burger King. L-R: Damien Harmon, Tracy Gehlan and Artemio Garza Jonathan Fitzpatrick, CEO of Subway, said: “We’ve brought together a group of strong, experienced leaders who believe in Subway’s vision and are committed to partnering with our franchisees and employees to take this brand to the next level. They know operations, they understand the guest experience, and I’m confident they’ll help us deliver strong business results and bring new energy to Subway.”
- Ecozy launches smart ice and water dispenser with app and voice control
Home appliance brand Ecozy has released what it calls the world’s first smart ice and water dispenser, combining touch-free dispensing with app and voice control features. The unit integrates an ice maker and water dispenser in a single appliance, designed to reduce the risk of cross-contamination compared with traditional scoop-based ice machines. It produces nugget ice, known for being chewable and slow-melting, and features a one-touch self-cleaning function. A full-colour touchscreen display provides real-time updates on water levels, ice status and alerts. The system also incorporates TDS and temperature monitoring to improve water quality and energy efficiency. Wi-Fi connectivity allows users to control the machine remotely through the EcozyHome app, including scheduling ice production. The dispenser is also compatible with Alexa and Google Assistant for voice-activated use. The appliance is fitted with a detachable water tank to make refilling and deep cleaning easier. The Ecozy smart ice and water dispenser is currently available on Amazon at $599.99.
- Duni Group launches Relevo reuse system in Sweden
Duni Group has introduced its digital reuse system, Relevo, to the Swedish foodservice market in partnership with distributor Carepa. Relevo, already a system for reusable takeaway packaging in Germany, allows consumers to borrow and return cups and containers via an app. The service requires no deposits or manual tracking and is designed to integrate smoothly into existing operations. The Swedish launch comes as new regulations tighten requirements on single-use packaging. Since January 2024, businesses providing more than 150 single-use containers per day must offer reusable options. Relevo is intended to help foodservice operators comply with these rules by providing a scalable digital return system. The Relevo system features a localised app and partner platform to simplify container returns, which Duni Group says is critical for ensuring packaging is reused and waste is reduced. The move strengthens Duni Group’s position in Sweden’s foodservice sector, where it now offers both reusable and single-use packaging solutions. Aaron Sperl, chief sales and marketing officer for Relevo, said: "Sweden is an important market for sustainable innovation, and we are excited to bring Relevo's proven reuse system to Swedish foodservice operators. Together with our partner Carepa, we are making reuse possible, simple, and attractive." Carepa, which supplies consumables to the hospitality, office and retail sectors, is supporting the rollout. Johan Ludvigsson, chief operating officer at Carepa, added: “With Relevo, we can provide a complete solution that gives our customers access to reusable alternatives that are easy to implement. This makes it easier to meet new requirements while contributing to a more sustainable future."
- Zebra Technologies to acquire Elo Touch Solutions in $1.3bn deal
Zebra Technologies has agreed to acquire Elo Touch Solutions for $1.3 billion in cash, in a move that is said to expand its presence in self-service and consumer-facing technologies across multiple industries. Illinois-based Zebra, which develops hardware, software and services for frontline workers, said the acquisition will add Elo’s portfolio of kiosks, touchscreen displays, payment and edge computing solutions to its existing offering. Together, the companies aim to strengthen their position in retail, hospitality, quick-service restaurants, healthcare and industrial markets. Bill Burns, chief executive of Zebra, said the deal would expand the company’s addressable market by around $8 billion. “An increased focus on self-service and consumer-facing workflows will expand our addressable market by approximately $8 billion and create a leading portfolio of solutions that digitize and automate the frontline of business," he said. "We look forward to welcoming the Elo team to Zebra and pursuing new growth opportunities together following the closing of the acquisition.” Elo, headquartered in Knoxville, Tennessee, generates annual sales of about $400 million. Backed by Crestview Partners since 2018, the company provides touchscreen and kiosk technologies used to modernise point-of-sale, streamline payments, and optimise workflows. Its CEO, Craig Witsoe, said the combination would “add significant value to our customers and partners”. Zebra said it expects the deal to be immediately accretive to earnings upon completion and to generate an additional $25 million in annual EBITDA within three years through synergies. The acquisition will be funded through cash on hand and Zebra’s credit facility. The transaction, subject to regulatory approval and customary closing conditions, is expected to close later in 2025. Top image: © Elo Touch Solutions
- The Macallan launches tea-inspired whiskies in collaboration with Jing Tea
The Macallan has unveiled two new single malt whiskies in its Harmony Collection, developed in partnership with UK-based tea company Jing Tea. The limited-edition releases – Inspired By Phoenix Honey Orchid Tea and Inspired By Organic Cherrywood Lapsang Tea – pay tribute to the craftsmanship and natural origins of tea, drawing flavour inspiration from Jing's single garden selections. The Phoenix Honey Orchid expression is influenced by a rare oolong grown in Guangdong, China, known for its dessert wine aromas and exotic fruit notes. The Cherrywood Lapsang release, available exclusively through global travel retail, is inspired by Jing's reimagined lapsang souchong, smoked over cherrywood in the UK. Melanie Tricklebank, CEO of Jing, commented: “At Jing, we’re inspired by the unique terroir and craftsmanship behind every tea origin. It’s a pleasure to collaborate with such an incredible brand and to see The Macallan draw inspiration from the distinctive quality and craft of the tea producer partners who inspire our mission to change the perception of what tea can be. The collaboration with The Macallan is a true meeting of minds and traditions.” Jaume Ferras, creative director at The Macallan, added: “Our collaboration with Jing is a celebration of the parallels between whisky and tea – two crafts deeply rooted in nature, tradition and time. Working with Jing has allowed us to explore new dimensions of flavour and storytelling, creating two whiskies that are both innovative and deeply connected to the land.”
- Smashburger names Jim Sullivan as CEO
Smashburger has appointed Jim Sullivan as its new chief executive officer. Sullivan, who joined the fast-casual burger chain as president in February, will now lead overall strategy and operations, with a focus on brand positioning and renewed growth through franchising and expansion into non-traditional venues such as airports and universities. With more than 25 years in restaurant leadership, Sullivan previously served as chief development officer at Qdoba Mexican Eats and has held senior roles at CKE Restaurant Holdings, Friendly’s Ice Cream, Modern Restaurant Concepts and American Hospitality Concepts. The move follows what Smashburger described as six months of “strategic progress,” including its largest-ever marketing push, the Summer of Smash campaign, the launch of a new value menu and items like the Bacon Brisket Smash, and new unit openings such as its Detroit Metro Airport location. Richard CW Shin, CEO of Jollibee Group International, Smashburger's parent company, said: "Jim brings decisive leadership, a clear vision and a deep understanding of Smashburger's position in the market". "He has already laid the foundation for a more focused brand that is delivering better food, a stronger guest experience and renewed momentum across the system. With Jim at the helm, I believe we are entering a new chapter of opportunity for Smashburger – one rooted in a strong guest connection and a relentless drive to win." Sullivan added: "Smashburger modernised the technique of smashing burgers and we're reclaiming that leadership with intention and momentum. Our bold flavour, elevated guest experience and operational discipline give us a distinct edge in a crowded space." "With the strategic support of JFC, we are leveraging scale and operational flexibility to drive focused, capital-efficient growth. This is a brand built on craveable taste tailored to today's consumer and we're building it to perform over the long-term for our guests, our teams and our franchisees." Top image: © Smashburger
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