Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
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Research
Coffee & tea
Exclusives
Rethinking the 'mature' water dispense market
Akos Petri, managing director of Zenith Global Commercial, explains how operators that focus on strengthening their core business, creating more value from existing customers and expanding into higher-growth segments are the ones outperforming the market.
Grounds for change: GLP-1 is reshaping coffee consumption
GLP-1 use is changing coffee habits, with consumers drinking less but more deliberately, focusing on ingredients, timing and functional value. Stephanie Hoffman, Bulletproof’s vice president of operations, explains more.
Payment preferences: How vending operators can stay ahead in a fast-changing market
Today’s consumers expect speed, convenience and flexibility in every transaction. But with bricks-and-mortar retail stepping up its game, can progressive payment technology help vending operators to stay competitive? Refreshment's Bryony Andrews explores.
2026 outlook: How the vending and water sectors are shaping a smarter, more sustainable future
Representatives from the Automatic Vending Association (AVA), the European Vending & Coffee Service Association (EVA), the Water Dispenser & Hydration Association (WHA) and Zenith Global offer their insights into how technology, consumer behaviour and legislation will shape the future of automated retail and hydration.
The weight of water: How proper filtration transforms office coffee
Refreshment's Bryony Andrews spoke with several industry experts to explore how the latest water filtration technologies can improve coffee quality for both consumers and professional users.
European water dispensers surge in value as market shifts beyond basics
Akos Petri, managing director of Zenith Global Commercial, explores how challenger brands, functional hydration and strong digital reputation strategies are shaping the industry’s future.
Packaging quality control: Compulsory process or opportunity for competitive advantage?
Stefan Welker shows how modern quality control can cut waste, boost efficiency, build brand trust and create real competitive advantage.
Review: Watercoolers Europe 2025
Refreshment editor Rafaela Sousa takes us through her favourite moments from this year’s dynamic event.
Beyond the bean: How innovation and functionality are reshaping coffee culture
Yusuf Amanullah, founder of Unconform, – winner of FoodBev’s World Coffee Innovation Awards 2025 – explores how shifting consumer expectations are reshaping how, when and why people drink coffee today.
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