Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Exclusives
Smart fridges reshape the future of unattended retail
Leading the charge in the new age of unattended retail, smart fridges offer convenience for customers and streamlined operations for owners.
Opinion: How evolving use cases and service models are reshaping the dispenser landscape
Driven by shifts in consumer expectations, sustainability pressures and service-led business models, dispenser design is evolving from basic equipment to integrated solutions that deliver performance, flexibility and experience.
Interview: Expocacer president on sustainability, traceability and the future of coffee
Simão Pedro de Lima shares insights into Expocacer’s approach to sustainability, the certifications that matter and how operators can better communicate ethical credentials to their customers.
Opinion: From cash to contactless – why frictionless payments are key to F&B success
Michael Ault, UK country manager at myPOS, explores how payment technologies are reshaping the industry and why embracing these tools is now essential for staying competitive in a rapidly evolving market.
Filtering the future: Tackling water quality with smart filtration solutions
Experts from across the water filtration industry share insights on tackling contaminants like PFAS and limescale, and explain how the right system can boost water’s taste, safety and overall quality.
In review: UK Soft Drinks Conference
The 25th UK Soft Drinks Conference brought together key figures from across the soft drinks sector in London, held on a beautiful sunny...
Start-up spotlight: Apex Order Pickup Solutions
Smart food lockers: A technology transforming the order pickup experience for both operators and customers. Refreshment spoke with Kent Savage, founder and executive chairman of Apex Order Pickup Solutions to find out more.
Opinion: Why inventory visibility holds the key to European supermarket success
Michel Spruijt, president of Brain Corp, discusses how technologies are helping retailers improve inventory accuracy.
Interview: Coffee breeding in the age of climate crisis
In this interview, we speak with WCR to explore the critical role of agricultural R&D in safeguarding the future of coffee, the power of improved varieties and what lies ahead for the organisation as it scales up its global breeding networks for arabica and robusta.
AI in vending: Powering a smarter retail experience
Refreshment spoke to Aslak de Silva, CEO of Selfly Store, about the role of artificial intelligence (AI) in the vending industry.
Start-up spotlight: Kaffe Bueno
Kaffe Bueno transforms spent coffee grounds into ingredients for industries ranging from personal care to nutraceuticals.
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