Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Foodservice
Thermoplan acquires coffee roasting start-up Mikafi
Swiss coffee equipment manufacturer Thermoplan has acquired Mikafi, a start-up developing compact tabletop coffee roasters for on-site use in cafés.
Philz Coffee set to be acquired by private equity firm Freeman Spogli
Philz Coffee has signed an agreement to be acquired by private equity firm Freeman Spogli.
Jestic Foodservice brings Bear Robotics’ service robot to UK hospitality sector
Jestic Foodservice Solutions has partnered with Bear Robotics to bring the company’s advanced Servi+ service robot to the UK, offering live demonstrations at its development kitchen in Paddock Wood, Kent.
HRC announces bold new evolution for 2026
HRC, the trade event for hospitality and foodservice professionals, has unveiled a significant new direction for its 2026 edition, promising a completely transformed experience when it returns to ExCeL London from 30 March to 1 April.
Pret A Manger appoints Felipe Athayde as president of North America
Pret A Manger has announced the appointment of Felipe Athayde as president of North America.
Subway names former Burger King executive Jonathan Fitzpatrick as next CEO
Subway has appointed Jonathan Fitzpatrick as its next chief executive officer, effective 28 July.
Krispy Kreme names Raphael Duvivier as CFO
Krispy Kreme has appointed Raphael Duvivier as chief financial officer, effective 11 July 2025.
Starbucks pilots AI assistant to support baristas in real time
Starbucks has introduced a generative AI-powered tool designed to support baristas during their shifts, as part of its latest move to streamline operations and enhance in-store efficiency.
Starbucks announces leadership shake-up to speed up turnaround efforts
Starbucks has announced a series of leadership and structural changes aimed at accelerating its turnaround, following recent earnings that fell short of expectations.
Starbucks cuts iced drink prices in China amid market slowdown – Reuters
Starbucks has announced a price reduction for some of its iced beverages in China, lowering prices by an average of 5 yuan (approx. $0.70) nationwide as of Tuesday, according to Reuters.
Krispy Kreme completes sale of Insomnia Cookies stake
Krispy Kreme has finalised the sale of its remaining ownership stake in Insomnia Cookies, a move that underscores the company's...
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