Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Research
Coffee & tea

Technology
Canteen agrees to $6.94m settlement over vending machine charges
Canteen, operated by Compass Group USA, has agreed to a $6.94 million settlement in a class action lawsuit alleging certain vending machines charged more than the displayed price for purchases made with credit, debit or prepaid cards.
HelloFresh to invest $70m in AI-driven menu expansion – Bloomberg
HelloFresh is investing $70 million in a major overhaul of its meal kit offerings, aiming to harness AI to drive customer retention and boost in-home dining, according to a report by Bloomberg.
Podcast: Redefining unattended retail with PicoCooler Vision
Adam Stockwell, vice president of sales (UK) for 365 Retail Markets, explains how the PicoCooler Vision is bridging the gap between traditional vending and modern retail expectations.
Sadaf launches first electric Mediterranean coffee maker
Sadaf Foods has unveiled its first-ever electric Mediterranean Coffee Maker, designed to modernise a centuries-old brewing tradition while preserving its authentic taste.
Jestic Foodservice brings Bear Robotics’ service robot to UK hospitality sector
Jestic Foodservice Solutions has partnered with Bear Robotics to bring the company’s advanced Servi+ service robot to the UK, offering live demonstrations at its development kitchen in Paddock Wood, Kent.
Start-up spotlight: Chai GPTea
Founder Sandeep Heda speaks to FoodBev Media about why chai deserves the spotlight, how the machines work and what’s next for the brand.
JDE Peet’s unveils new L’or Barista Absolu machine with hot and iced capabilities
JDE Peet’s has announced the launch of its latest coffee innovation, the L’or Barista Absolu.
Smart fridges reshape the future of unattended retail
Leading the charge in the new age of unattended retail, smart fridges offer convenience for customers and streamlined operations for owners.
Chai GPTea rolls out automated chai machines across workspaces
London-based start-up Chai GPTea is rolling out automated chai vending machines in offices and shared workspaces across the city, offering a tech-enabled alternative to conventional tea-making.
FEM launches new ice machine filtration systems from Pentair Everpure
FEM has introduced two new ice machine water filtration systems, aimed at improving ice quality and protecting commercial equipment.
Evoca unveils two new Necta machines for office coffee service
Evoca Group has expanded its Necta lineup with the launch of the Barista 500 Pro Touch and Barista 600 Pro Touch.
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